Client Repurchase in Equipment Manufacturing: The Ultimate Endorsement of Quality & Service
The collaboration between a Shanxi-based desulfurizer producer and Shanghai SBM Machinery exemplifies how client loyalty is earned through exceptional product performance and service excellence. Spanning five years, the partnership evolved from the initial purchase of 3 MTW European-Type Grinding Mill production lines to a repeat order of the same model for capacity expansion. This enduring trust stems not only from the client’s reliance on SBM equipment’s unwavering reliability and extended lifecycle but also reflects Shanghai SBM’s core philosophy: “Technology-Driven Innovation, Service-Backed Assurance.”
Case Study: Powering Cleaner Energy in Taiyuan
Taiyuan, Shanxi—a pivotal energy hub in China with dense coal-fired power plants—faces sustained high demand for desulfurizing agents. A local enterprise specializing in desulfurizer production partnered with Shanghai SBM to establish a 300,000-ton annual desulfurizer line, deploying three sets of MTW European-Type Grinding Mills for limestone processing.
Performance Highlights (5-Year Operation):
Stability: Equipment failure rate consistently 30% below industry average;
Consistency: Real-time monitoring data aligned with design specifications;
Impact: Enabled uninterrupted supply of high-quality desulfurizer to regional power plants, earning recognition as the “cornerstone” of the client’s production.
Client’s Expansion Demands
As limestone powder fineness directly impacts desulfurization efficiency and environmental compliance, the client outlined three critical objectives for scaling production:
Leap in Capacity: Achieve 300,000-ton annual output with flexibility for future expansion;
Precision Quality Control: Strictly maintain 325-mesh fineness to meet next-gen desulfurization tower reactivity standards;
Sustainable Operations: Align with national eco-policies by minimizing energy consumption and operational costs.
SBM’s Tailored Solution
Shanghai SBM dispatched a technical team to conduct on-site assessments, analyzing equipment wear patterns, limestone characteristics, and plant layout. The innovative solution: Three MTW European-Type Grinding Mills operating in parallel, optimized for:
Scalability: Modular design allows seamless capacity upgrades;
Fineness Assurance: AI-enhanced classifier ensures 325-mesh precision (±2% tolerance);
Eco-Efficiency: Energy consumption reduced by 18% vs. conventional systems.
Results:
Post-expansion, the client’s production efficiency surged by 40%;
Carbon emissions per ton of product decreased by 22%, aligning with China’s “Dual Carbon” goals.
